Senior Product Language Writer Senior Product Language Writer with verification
Your opportunity
When it comes to designing software, you know exactly how important content is to delivering exceptional experiences. You understand how to shape the conversation between technology and the people using it. You’re a microcopy maven with a deep understanding of design, research, and UX. You write words and craft experiences with content that turns software users into lifelong fans. If we're speaking your language, let's talk!
What you'll do
Write and design digital experiences using New Relic voice and style. You’ll focus on the words in our software interfaces, CLIs, APIs, and other human/machine interactions.
Think strategically. We cover a lot of ground. You'll identify and communicate opportunities to use content in new ways to make a difference for users and the business.
Advocate for language that supports and aligns with our content goals within new features and across the platform.
Effectively lead discussions and creative activities with team members and partners. Keep our users first in every experience.
You'll center on our users’ needs and advocate for them in every conversation.
Be an active advocate for consistency across the platform; develop content in US English
Be kind and fun.
This role requires
Writing skills that wow us. You care equally about content, tone, and accuracy. Your words evoke emotion and you have plenty of experience with UI micro-copy and conversation design.
Experience with UX (as a designer or by working closely with them). You are deeply familiar with designing digital interfaces and think in patterns and systems.
Deep knowledge of our industry. You're comfortable moving quickly in the land of SaaS, modern software architectures, APIs, and performance monitoring.
The technology you work on is fascinating to you, and you love learning about the technical underpinnings of the products you work on. You seek input in order to learn, grow, serve users, and benefit the business.
Service-oriented collaboration. You work well with our designers, engineers, researchers, product managers, and fellow writers. You thrive on exploring, experimenting, and partnering with specialists.
Bonus points if you have
Knowledge of the observability industry or SRE practices, and familiarity with the tools like Kubernetes or AWS used to build modern platforms.
Experience with Jira and agile software development.
A strong opinion about the Oxford comma.
Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.
If you require a reasonable accommodation to complete any part of the application or recruiting process, please visit https://newrelic.avature.net/accommodations to submit your request.
Our hiring process
Please note that visa sponsorship is not available for this position.
In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers’ means that a criminal background check is required to join New Relic.
Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.
New Relic is proud to be an equal opportunity employer. We foster a diverse, equitable, and inclusive environment, free from all types of discrimination, so our Relics can thrive. We hire people with different backgrounds, experiences, abilities and perspectives.
Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.
Review our Applicant Privacy Notice at https://newrelic.com/termsandconditions/applicant-privacy-policy.
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