Client Relationship Management Client Relationship Management with verification
Organization Name: 2COMS CONSULTING PVT LTD ( https://www.2coms.com/)
About the Organization : 2COMS Consulting Pvt. Ltd. is one of the leading recruitment and staffing firms in India.
Established in 1999, the company has grown to become a trusted partner for various businesses in fulfilling their staffing needs across multiple industries.
Designation : Client Relationship Executive
Work Experience- Minimum 6 months to 2 years
Location- Kolkata (New Alipore)
Job Type- Work From Office
Job Role & Responsibilities :
Communicating with clients to understand their needs and explain product value.
Client Relationship Management.
Building relationships with clients based on trust and respect.
Collaborating with internal departments to facilitate client need fulfilment.
Collecting and analyzing data to learn more about consumer behaviour.
Keeping accurate records pertaining to inventory and account notes.
Maintaining updated knowledge of company products and services.
Resolving complaints and preventing additional issues by improving processes.
Identifying industry trends.
Acting as a client advocate with a focus on improving the buyer experience.
Skills Required-
Excellent communication skill
Client handling experience
Minimum graduation
Legal Fundamentals