Process Developer - Commercial Leasing and Lending-BFS037813 Process Developer - Commercial Leasing and Lending-BFS037813 with verification
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
We are inviting applications for the role of Process Developer, Commercial Leasing and Lending!
In this role, you will be responsible for all the activities related to registering of line to secure an asset and thereafter ensuring adequate reporting. In filings, you would be required to register a line with county & state basis the type of product & value (guidelines set up by client). This can be done through physical filings, e-filings wherever possible & API filings. It would involve original filings, extensions, refiling, terminations, etc.
Responsibilities
Performing collection calls and follow up on delinquent accounts
Negotiating payment plans and settlements
Accurately updating customer records and account information
Collaborating with legal/management teams on bankruptcies and litigations
Providing excellent customer service while maintaining a professional attitude
Qualifications we seek in you!
Minimum Qualifications
College degree or equivalent
Proficient in relevant computer applications
Required language proficiency
Knowledge of customer service principles and practices
Knowledge of call center telephony and technology
Minimum 2 years of experience in collection or customer service environment.
Good data entry and typing skills
Knowledge of administration and clerical processes
Preferred Qualifications/ Skills
Verbal and written communication skills
Listening skills
Problem analysis and problem solving
Judgment
Adaptability
Team workPerforming collection calls and follow up on delinquent accounts
Negotiating payment plans and settlements
Accurately updating customer records and account information
Collaborating with legal/management teams on bankruptcies and litigations
Providing excellent customer service while maintaining a professional attitude
Qualifications we seek in you!
Minimum Qualifications
College degree or equivalent
Proficient in relevant computer applications
Required language proficiency
Knowledge of customer service principles and practices
Knowledge of call center telephony and technology
Minimum 2 years of experience in collection or customer service environment.
Good data entry and typing skills
Knowledge of administration and clerical processes
Preferred Qualifications/ Skills
Verbal and written communication skills
Listening skills
Problem analysis and problem solving
Judgment
Adaptability
Team work
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X, Facebook, LinkedIn, and YouTube.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Job
Process Developer
Primary Location
India-Noida
Schedule
Full-time
Education Level
Bachelor's / Graduation / Equivalent
Job Posting
Jul 17, 2024, 1:11:18 PM
Unposting Date
Ongoing
Master Skills List
Operations
Job Category
Full Time
Legal Fundamentals