Assistant Vice President - Litigation Assistant Vice President - Litigation with verification
Job Description
Position Responsibilities Job Description
Role Purpose The role is responsible for ensuring timely filing, engagement and resolution of Police Complaints in PSA and fraud cases accross India, with the aim of maximizing recovery by leveraging deep knowledge and understanding of regulatory framework and laws of the land. The role is also expected to manage all employee fraud related cases.
Role Accountability Drafting & Filing of Police Complainant/s subsequent follow-up for logical conclusion and conversion into FIR as per requirement
Invariably filing of Police Complaints in all cases as per the regulatory / statutory requirement
Conversion of Police Complaints into FIR in Syndicate Fraud cases to book the fraudsters and to recover the defrauded amount
Filing of Complaints and conversion into FIR in critical vishing fraud escalations (attempted / actual) with Cyber Police Cells and inskimming cases.
Filing of Police Complaints against fraudsters in mobile number changes (account takeover) by some third parties Replying to police communications/legal notices inhouse within defined TAT from police authorities Pan India, pursuing with police for conversion of the police complaint into an FIR in some critical -high value fraud loss (sensitive to business) cases (as recommended by FRM)
Filing court complaint under Sec.156 (3) of the CrPC for conversion of the same into an FIR through Court Order in by cases. Coordinating with Police for all employee against criminal complaints / cases filed By Customers
Coordinate with the Police Investigating officer & support by providing inputs for a detailed investigation & subsequent search, seizer, arrest of the fraudsters (By case)
Coordinate with Police Authorities and simultaneously also convince the accussed to deposit the defrauded amount. Pray before the Courts for issuing directions to the fraudsters to deposit the defrauded amount
Specific filing of Employee related frauds and follow up for conversion into FIR with a view to have deterrent effect on all other Employees. To recover the employee related fraud amount through Court intervention
Handle / monitor all discussions of recovery / out of court settlement with the representatives of the named accused (By cases) Provide Case details & other investigation inputs for all police correspondence / notices (Filed by company or Customer on a Fraud issue)
Ensure adequate infrastructure and framework including the right resourcing, empanelment of the LEA consultants / Advocates across location to expedite the By Cases. Work to maximize the recovery of fraud loss through LEA Engagement and Complaint Filing
Central support in all LEA matters (Police HQ & Bank Fraud Section / EOW / Cyber Cell etc) for resolution of issues raised during day to day fraudulent activities & tracking the developments of the complaints lodged by the Company in all high value / employee involved fraud cases including recovery
Validating all Correspondence / Notices related to Law Enforcement Authorities pertaining to Fraud Risk Management Litigation including Sec 91 CrPC Notices. The notices are replied within the TAT and to provide support to the Police Authorities
Monitoring FRM Litigations filed. Providing support to the Local Police Auhorities in the Arrest of Fraudsters. Recovery of Fraud Loss through able filing of police complaint in all high value / sensitive racket fraud cases and subsequent follow up / Court complaint / Return of Property / Negotiation by personally engaging in the same
Provide support to different state police in an interstate ramification / syndicate case
Coordinate with law enforcement authority through conducting police training / workshop on Credit Card & Online Frauds
Maintain a repository of the FRM Complaints / Cases and same are reported to the internal Stakeholders and the Apex Committees of the Company
Discussing and formulating strategy for recovey of the defrauded amount in consultation with the Litigation Head and the support of Legal Litigation Assistant. Also devise ways and processes to expedite the conversion of Police Complaints into FIR whereever required
Coordinate and conduct educative sessions with the Regulators/LEAs for educating general public about Cyber Crimes
Contest the Bail Applications against Fraudsters on behalf of Company in District Courts and High Courts across PAN India
Persue the Criminal Complaints during investigation and support to Investigation Officers for recovery in Syndicate Fraud matters
Arrange for closure reports in FRM and PSA cases for complying RBI guidelines
Reply of Sec 91 CrPC notices to Police Authorities well within TAT
Measures of Success(Define the Outcomes expected of the role) Ensuring 100% filing of Police Complaints / FIRs required as per the regulation.
No. of Arrests of Fraudsters against the Complaints / FIRs files.
Contest bail applications in Fraud Loss cases handled to improve recovery
Number of LEA trainings and general awareness sessions done as per schedule
In house appearance before the Courts and the Law Enforcement Authorities for cases relating to data security and ensure reduction in cases
No adverse internal audit observations
Reply to legal and S.91 Cr. Pc. notices within defined TAT and ensures no case the adverse remark for non replying
Process adherence as per agreed MOU
Techinical Skills / Experience / Certification (If any) Criminal litigation, Drafting & Filing of Police Complaints
Competencies critical for role with High Proficiency Negotiation and mediation
Verbal and written communication
Problem Solving
Key External Stakeholder(s) Courts, Police Authorities, Customers
Key Internal Stakeholder(s) FCU, Investigation Team, FRM Team and other relevant departments
Must have Qualification LLB
Over All experience in role 8-10 Years post qualification experience in Banking / Financial Services / Credit Card
Relevant Experience with respect to the role 4-6 Years in handling Criminal Litigation, Fraud escalations, Police Station Visits, Syndicate Fraud handling, Appearances in Court
Legal Fundamentals